NOVY
Novy has a rich history and with over 110 years’ experience, Novy pride themselves on their craftsmanship and their revolutionary products. Each appliance is designed with ease of use, sustainability and silence in mind. In particular, their extraction products use innovative peripheral extraction combined with optimised soundproofing, ensuring their products are efficient, yet quiet which remains unrivalled.
How JES can help
If you are experiencing problems with your NOVY appliance, and it is no longer covered by the manufacturer’s warranty, we can provide a number of services to help. We are approved NOVY appliance engineers and are fully trained on the entire product range. With fast access to authentic spare parts, covered by a 3 month guarantee, we ensure a high quality, trustworthy and reliable service for our clients.
Call us on 01530 443650, or send us an email using the contact form on the contact us page to speak to an approved engineer about your requirements.
Repair
| Model | Call out fee | 1/4 hourly rate |
|---|---|---|
| Additional Info | As per below | As Per below |
| NOVY Induction Hob | From £350 | £20 |
| NOVY Gas Hob | From £350 | £25 |
Servicing
| Model | Call out fee | 1/4 hourly rate |
|---|---|---|
| Additional Info | As per below | As Per below |
| NOVY Induction Hob | please enquire | please enquire |
| NOVY Gas Hob | please enquire | please enquire |
Installation
| Model | Call out fee | 1/4 hourly rate |
|---|---|---|
| Additional Info | As per below | As per below |
| NOVY Induction Hob | From £350 | N/A |
| NOVY Gas Hob | From £350 | N/A |
Glass Change
| Model | Call out fee | 1/4 hourly rate |
|---|---|---|
| Additional Info | As per below | As per below |
| All NOVY Appliances | From £350 | N/A |
Health Check
| Model | Call out fee | 1/4 hourly rate |
|---|---|---|
| Additional Info | As per below | As per below |
| All NOVY Appliances | please enquire | please enquire |
Additional Information
Authentic Parts
All parts used in our service and repairs are authentic. Parts are not included in the price above.
Parts Guarantee
Our NOVY parts used for repair come with a 12 month guarantee. There is no warranty given on glass once fitted.
Additional charges
Additional charges may be applied for parking, tolls and additional parts if this applies.
What if I want my repair to be Flush Mounted?
We ask our customers to provide the silicon if flush mounted, if we supply stone silicon an additional charge of £20.00 plus V.A.T will apply and we can not be liable for colour match.
What does Installation for NOVY products include?
Our prices for installation include 1st fix, 2nd fix, commission and handover.
NOVY Service call charge Visit – Dealer/Installer/Enduser Error
A set charge of £350.00 plus V.A.T will apply (upto 2 hours labour only). Please read the confirmation email carefully before acknowledging a service visit. Additional charges listed above may also apply.
